Updates from CA Insurance Commissioner


The circumstances concerning COVID-19 have shifted the way many of us conduct business. We ask that you please provide our team any updates in business operations, changes in estimated payrolls and changes in estimated gross sales.

On April 13, 2020, Commissioner Lara and the Department of Insurance ordered insurance companies to return premiums to consumers and businesses paid for at least the months of March and April — including the month of May if “shelter in place” restrictions continue — in at least six different insurance lines: private passenger automobile, commercial automobile, workers’ compensation, commercial multi-peril, commercial liability, medical malpractice, and any other insurance line where the risk of loss has fallen substantially as a result of the COVID-19 pandemic.

See Insurance Commissioner’s Bulletin:

See more information on Coronavirus:
At this time, DSG is standing by for the latest updates and details from the Insurance Commissioner. Within the next upcoming months insurance companies will have until August 2020 to respond to these measures.
For specific questions relating to your policy, please reach out to your dedicated Account Manager.


DSG Insurance Services Arrangements: COVID-19

In our efforts to continue to deliver best-in-class service to our clients and to protect the health and well-being of our employees, we will continue to provide service to you virtually. 

Our team will work remotely Tuesday, March 17 to Sunday, May 15, and extend as necessary. 

We will answer your emails and calls as usual (although maybe not as quickly) during normal business hours of M-F: 8:30 AM – 5:30 PM.  Since our phone lines will be forwarded, it is important that when you call, you must dial your dedicated Account Manager’s extension number.